Shipping policy

Shipping Policy for Fais Couture

Welcome to Fais Couture, your trusted Pakistani Men's Wear Fashion Brand. We are dedicated to providing an exceptional shopping experience and ensuring your order is delivered efficiently and securely. Below is our comprehensive shipping policy.

Shipping Locations

Fais Couture is proud to offer worldwide shipping. No matter where you are, our premium menswear will reach your doorstep.

Shipping Costs

  • Within Pakistan:
    Standard shipping is available for a nominal fee. Shipping charges will be displayed during checkout. Free shipping may be offered on orders exceeding a specified amount (subject to promotions).

  • International Shipping:
    Shipping costs vary based on destination and package weight. The charges will be calculated and displayed at checkout.

Shipping Timeframes

  • Domestic Orders (Pakistan):

    • Standard delivery: 3-5 business days.
    • Orders placed on weekends or public holidays will be processed the next business day.

  • International Orders:

    • Standard delivery: 7-15 business days, depending on the destination and customs clearance.
    • Certain remote locations may experience longer delivery times.

Order Processing

  • Orders are processed within 1-2 business days after confirmation of payment.
  • During peak seasons or sales, processing times may be slightly longer.

Customs, Duties, and Taxes

  • For Domestic Orders: No additional duties or taxes apply.
  • For International Orders: Customers are responsible for any customs duties, taxes, or fees applicable in their country. Please check your local regulations before placing an order.

Order Tracking

Once your order is shipped, a confirmation email with a tracking number will be sent to you. You can use this number to track your shipment on our website or the courier’s website.

Undeliverable Packages

If a package is returned to us due to an incorrect address or refusal to pay customs charges, the cost of reshipping will be borne by the customer.

Lost or Damaged Shipments

  • If your package is lost or arrives damaged, please contact us at marketingfaiscouture@gmail.com within 48 hours of receiving your package. We will assist in filing a claim with the courier and provide a resolution.

Contact Us

For any shipping inquiries or assistance, feel free to reach out to our customer support team:

  • Email: marketingfaiscouture@gmail.com
  • Phone: +92 304 3345555

Thank you for choosing Fais Couture! Your style journey begins here.